- What time is check-in and check-out?
- Check-in is from12.00 AM until 7.00 PM.
Check out is from 7.00 AM until 10.00 AM.
Our guests can freely leave their luggage at the front desk after check-out.
The Reception is open from 8pm to 19pm, if you arrive in a different time please let us know in advance, we'll find the best solutions.
- What if I need to check-in at a later time?
- Time limit for arrival is 7.00 p.m. even if provided with regular reservation. All exceptions must be expressly notified upon reservation.
- Can I pay using my Credit Card?
- Yes, we gladly accept payment by Visa, MasterCard, American Express, Diners and CartaSì. No payment will be deducted at the time of reservation. The hotel reserves the right to verify the validity of the credit card through preauthorization.
- Cancellations and charges
- If you need to cancel your reservation, you can notify us 7 days prior to arrival and no fee will be charged. Late cancellation fee or "no show" is equal to the first nigh of the reservation.
- Does the hotel offer a parking garage?
- Yes, you can leave your car in the nearby Private Parking garage with valet service (from 26€ to 32€ euro a day).
- Does the hotel offer an Internet access?
- Yes, the apartments are covered by WI-FI Internet high speed connection and it is free.
- Does the hotel have an elevator?
- Yes, Palazzo Gamba is divided in 7 floors and provides a lift.
- Is it possible to rent a car?
- Yes, our staff will be glad to help you choosing the car that best suits your needs, contacting the major rental services.
- Is it possible to have the staff at Palazzo Gamba reserve tickets for museums and tours in Florence?
- Yes, our staff is at complete disposal to reserve your tickets for the most famous museums and tours of Florence.
- Do you have a pickup service from and to the airport?
- Palazzo Gamba can organize a private car with driver to pick you up to and from Florence airport (contact us directly to reserve this service).
- Can I bring animals with me?
- No, animals are not allowed in Palazzo Gamba.
|
